Survey Best Practice
Frequently asked questions about managing surveys
Pre and Post Survey Communication
Frequently asked questions about survey communications
Benchmarking
Frequently asked questions about benchmarking in our platform
Survey Functionality
Frequently asked questions about our survey fuctionalities
Survey Testing
Frequently asked questions about how to test your survey
Platform Error Codes
Resolutions and reasons for platform error codes
Downloading Data
Frequently asked questions about downloading data from our platform
Customer Support
Frequently asked questions about our customer support
Most popular frequently asked questions articles
- Why am I see the following error code and what do I do about it?
- What should I do if I keep getting logged out of the platform?
- How can a respondent restart a survey - I’ve deleted the respondents’ votes but the survey opens midway through?
- Can I remove invite send outs sent by mistake from the response rate denominator numbers?